How to Issue a Return
- We will gladly accept any undamaged and unsacratched glasses within 7 Days of purchase for a refund or an exchange.
- The customer needs to return the parcel through any courier at his own expense to our address.
- Delivery Charges will not be refunded.
- Refund requests will be processed within 2-3 working days after receiving the returned products.
- For any query, Whatsapp us 0310 5154317
Steps to follow
1. Repack Parcel
Make sure that the item should be packed safely. Damaged items will not be accepted.
Write Information: Your name on the order by which you place your order, your phone number and further details of order like order
2. Ship to
The customer needs to return the parcel via traceable delivery, i.e. courier or registered post at his own expense to the following address:
Name: View and watch Returns Department
Address: 78G8+345, Shaheed Road Mohallah, near Abida Hospital, Gohar Shah Jhang, 35200.
Telephone Support: 0310 5154317
( 10:00 AM to 5:00 PM Monday – Saturday )
3. Wait for a call from our customer care
When we receive your parcel, our representative will call you, and then we will exchange/ refund you in 2-3 days.
For Customize Glasses Refund Policy
The extra amount of Lenses will not be refunded. Only the Frame amount will be refunded. This rule applies only when the prescription is right, and the customer doesn’t want it for any possible reason.
If the prescription is right, then the lens amount will be deducted.
- For Screen/Transition Glasses, 1000Rs will be deducted.
- For Screen+Transition Glasses, 2000Rs will be deducted.
If the prescription is wrong, then the company rechecks it and will refund the entire amount.